regular weekly news and policy updates with all the need-to-know information.
our positive practice summaries and case studies set out the good practice on a range of topics.
written by experts in their field; analysing the latest issues and initiatives nationwide.
take part in regular performance benchmarking and value for money benchmarking exercises each year to find out how your services measure up. Members receive a detailed report and analysis as well as the raw data.
practical, regularly updated toolkits to help you assess your services and identify improvements.
A dedicated website:
your first port of call for up-to-date best practice and policy development.
Income Management Index and other research:
get access to information on the latest income management trends across the sector.
Share best practice:
we put your problems and issues to the network of members and take good practice and suggestions. Your problems get sorted and then all members receive a summary of the good practice.
Get advice and guidance – ‘ask the expert’:
help and advice from an expert is just a phone call or email away.
Members-only best practice workshops:
organised on a regional basis to give you the chance to interact with other members and develop good practice.
Discounts at RIEN seminars and workshops:
get practical advice on how to improve performance, the chance to network with fellow practitioners and to question top performers.
Discounts on our in-house support:
benefit from discounted rates on our income management support. Services include interim and project management, training and development and a wide selection of innovative services tailored to meet your individual needs.
Discounts on HQN Accreditation:
proud of your achievements? Let the world know. Give tenants and stakeholders confidence in your service – it’s high quality and value for money. RIEN members benefit from discounts on HQN Accredit: Income Management.
Download our network brochure for further information
Join The Rent and Income Excellence NetworkJoin Now
The 'one-stop-shop' for all social housing income management and rent collection issues: guidance, good practice, research and benchmarking, briefings and summaries, and access to expert help.